Terms and Conditions

Terms and Conditions
Responsible for content:
NKO Anfasmaschinen GmbH
Alte Gärtnerei 2, 74909 Meckesheim, Germany

VAT ID No.: DE346399423 / Tax No.: 44084/08200

1. Offer and conclusion of contract: The seller's offers are subject to change and non-binding.
2. Validity of the terms of delivery and payment: The supplier's deliveries, services, and offers are made exclusively on the basis of these terms of delivery and payment. These therefore also apply to all future business relationships. These terms and conditions are deemed to be accepted upon placing the order, at the latest upon receipt of the goods or services. Counter-confirmations by the customer with reference to their terms and conditions of business or purchase are rejected.

3. Prices: In commercial business transactions, the sales price shall be the prices of the supplier valid on the day of delivery.

4. Delivery: If the quantities ordered do not correspond to our packaging and order units and nothing else has been agreed, we shall round up or down the quantities ordered to the respective valid packaging and order units.

5. Payment: a) The invoice amount is payable net within 30 days of the invoice date. b) If the payment deadline is exceeded, interest of 1% per month will be charged from the date of default – in commercial transactions from the due date. c) Counterclaims by the customer or claims for replacement deliveries do not entitle the customer to offset or withhold payment, unless the customer's claims are undisputed or have been legally established.

4. Packaging: If delivery is not made in accordance with point 2, the packaging will be charged at cost price but will not be taken back. Pallets and boxes will only be provided on a partial basis. The pallets and boxes must be made available to the carrier again within the usual period of time.

5. Shipping: Shipping is insured by the transport company. To track your order, you agree that we may store your email address for our parcel service providers.

 

6. Warranty: Complaints, unless they concern hidden defects, can be considered within 8 days of receipt of the goods; otherwise, the statutory provisions apply. Items that have already been used cannot be exchanged. Multiple repairs are permitted. The delivery company is also entitled to grant a reduction in the purchase price instead of the prescribed claims. The buyer must report all recognizable defects, shortfalls, or incorrect deliveries to the supplier within 6 days of delivery. Costs incurred as a result of an unfounded complaint shall be borne by the buyer. After reporting the defect, the buyer must obtain instructions from the supplier regarding further action and return the goods to the supplier immediately upon request (or arrange for collection). If goods are delivered incorrectly by the supplier, whether due to an incorrect address, incorrect packaging or other reasons, the recipient of the goods is obliged to notify the supplier immediately and wait for instructions on where the goods should be forwarded.

7. Retention of title: The delivered goods remain the property of the supplier until full payment has been made. The value of the goods subject to retention of title is the invoice amount of the supplier.

8. Cancellation policy

You may cancel your contract within one month without giving reasons in writing (e.g., letter, fax, email) or—if the goods are delivered to you before the deadline expires—by returning the goods. The period begins upon receipt of this notice in writing, but not before the goods are received by the recipient (in the case of recurring deliveries of similar goods, not before receipt of the first partial delivery) and also not before fulfillment of our information obligations pursuant to Article 246 § 2 in conjunction with § 1 paragraphs 1 and 2 EGBGB (Introductory Act to the German Civil Code) as well as our obligations pursuant to § 312g paragraph 1 sentence 1 BGB (German Civil Code) in conjunction with Article 246 § 3 EGBGB. The timely dispatch of the revocation or the goods is sufficient to comply with the revocation period. The revocation must be sent to:

N.KO spol. s r.o.

Táborská 398/22

29301 Mladá Boleslav - Czech Republic

Phone: +420 326 772 001

Email: nko@nko.cz

Consequences of withdrawal

In the event of an effective withdrawal, the services received by both parties must be returned. If you are unable to return or surrender the received services and benefits (e.g., advantages of use) to us, either in whole or in part, or only in a deteriorated condition, you must compensate us for the loss in value. You only have to pay compensation for the deterioration of the item and for any use made of it if the use or deterioration is due to handling of the item that goes beyond checking its properties and functionality. “Checking the properties and functionality” means testing and trying out the respective goods, as is possible and customary in a retail store. Goods that can be shipped by parcel post are to be returned at our risk.

The costs of the return shipment are to be borne by the buyer.

9. Place of performance and jurisdiction: In all matters and for both parties, this is the district court of Sinsheim.